HART's CEO, Curry Hagerty, Featured on Shopify Masters Podcast

In 2020, our founder Hart brought her sister Curry on as CEO, split creative from operations, and the two of them stopped trying to run every part of this business themselves. We're now a projected $20 million business with over 100 employees, and every order is still assembled and packaged by hand from our Charleston, SC studio.

On the episode of Shopify Masters, Curry gets into what actually got us here. Not hustle. Boundaries. An inverted pyramid where leadership listens more than it directs. The difference between a job description and a person you can trust with your company.

"We’re really complementary partners. Here’s an example: We’ll be launching a new charm, and we’re deciding between charm A and charm B. My instincts, my marketing background, having this Rolodex of data and knowing our customers—I know what they’re going to want. I can decide immediately. Hart has to go around for two weeks. She goes to the store, asks the customers, asks her friends. She loves to crowdsource. And then we come back to the table and most often arrive at the same conclusion. We just operate differently. Part of being successful as business partners is knowing each other’s operating manuals."

Listen to the full episode here.